Digital
Channels Platform
Provide your users with seamless, personalized, and responsive digital self-care service across all channels.
Deliver exceptional digital experiences that put your customers in control.
The Digital Channels Platform lets telecom providers offer personalized services and seamless self-service, enabling users to manage accounts, track usage, and get personalized offers—all in one platform.
Key Highlights
Omni-Channel experience
Seamless customer journey across mobile, web, and other digital channels.
Self-Service Control
Self-Service Control Customers can manage their accounts and control services—on their own terms, anytime, anywhere.
Highly Configurable
Fully customizable to match your business needs, allowing flexibility for various digital services.
Personalized Interaction
Products and services tailored to the individual customer needs and preferences.
All services in one
application:
- - Customized Products
- - Accurate Balance Info
- - Promotions & Reductions
- - Stories and Locations
- - Support & Assistance
- - Tailored Services
- - Personalized Offers
- - Account Statistics
- - Self-Service Functions
Key Benefits
Testimonials
Herwig Kaltenhauser / Head of Cloud Automation Platform Technology, A1 Digital
Valuable partner to our team. Their team’s engineers are proficient, supportive and professional.
Dr. Imran Shaikh, PhD / Chief Technology Officer Virgin Mobile UAE
Modirum Platforms is our partner in advanced and next generation BSS Development. Modirum team has been dedicated to our business-critical targets. They understand our industry specific needs and invest in the future technologies.
Cristobal Alonso / Chief Technology Officer
Professional and structural approach in the implementation of complex and high-transactional systems, critical for the business.
Robert Salven / Head of Digital Experience at Aalto University
We were surprised at how quickly we were able to create a testable chat functionality and how well it responded to our questions even in the testing phase.
Jürgen Eckel / Head of Development, IKARUS Security
This team has been dynamic and flexible in finding practical solutions for the challenges that we had.
Sari Törmälä / Executive Director Customer Relations, MPY
Our account manager introduced me to Modirum Platforms (Cloudriven), and with just a couple of remote meetings, they created a system that exceeded our expectations.
Mladen Gjorgjioski / Head of Business Support Systems, A1
Modirum Platforms BSS Solutions and expertise are instrumental part in fulfilling our future BSS strategy.
Ulf Nilsson / Owner, Chairman of the Board, Unexa
They had variety of ways of looking at the challenges and finding creative and practical solutions to support our business.
Anas Kutit / CEO, Atlas Telecom
We continuously evaluate and integrate the most advanced and proven technologies into our offering. Modirum Platforms represents this type of innovation — combining advanced service assurance, situational awareness, and real-time operational intelligence capabilities that are increasingly critical for modern societies and public safety operations.
Other Solutions
Order
Management
Fully automated system for improved operations
Product
Catalog
Seamless Product Management for Omnichannel strategies
Sales Performance
Management
Data-driven planning and performance management
Omni-channel
Notification Engine
Modern, scalable and secure
Customer Relationship
Management (CRM)
A fully integrated CRM solution to increase sales performance
