Modirum

Deliver exceptional digital experiences that put your customers in control.

The Digital Channels Platform lets telecom providers offer personalized services and seamless self-service, enabling users to manage accounts, track usage, and get personalized offers—all in one platform.

Key Highlights

Omni-Channel experience

Seamless customer journey across mobile, web, and other digital channels.

Self-Service Control

Self-Service Control Customers can manage their accounts and control services—on their own terms, anytime, anywhere.

Highly Configurable

Fully customizable to match your business needs, allowing flexibility for various digital services.

Personalized Interaction

Products and services tailored to the individual customer needs and preferences.

All services in one application:

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  • - Customized Products
  • - Tailored Services
  • - Accurate Balance Info
  • - Personalized Offers
  • - Promotions & Reductions
  • - Account Statistics
  • - Stories and Locations
  • - Self-Service Functions
  • - Support & Assistance

Key Benefits

Enhanced Customer Satisfaction

Responsive, 24/7 self-service platform that gives customers full control.

Increased Customer Loyalty

Customers value self-control, tailored services, and a personalized experience.

Reduced Operational Costs

Increase win rates and shorten the sales cycle with efficient sales tools and processes.

Boosted Revenue

Enable digital commerce and personalized offers, driving sales and customer engagement.

Flexible Customization

Highly configurable solution adaptable to various business models and services.

Faster Time-to-Market

Quickly launch new digital services, promotions and personalized offers.

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Testimonials

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Dragan Stankovski / Director of IT Department, Telecom

This team is a trusted and committed technology partner, who enabled us to reach another level of excellence in our CRM domain.

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Herwig Kaltenhauser / Head of Cloud Automation Platform Technology, A1 Digital

Valuable partner to our team. Their team’s engineers are proficient, supportive and professional.

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Jürgen Eckel / Head of Development, IKARUS Security

This team has been dynamic and flexible in finding practical solutions for the challenges that we had.

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Sari Törmälä / Executive Director Customer Relations, MPY

Our account manager introduced me to Modirum Platforms (Cloudriven), and with just a couple of remote meetings, they created a system that exceeded our expectations.

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Cristobal Alonso / Chief Technology Officer, bite

Professional and structural approach in the implementation of complex and high-transactional systems, critical for the business.

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Mladen Gjorgjioski / Head of Business Support Systems, A1

Modirum Platforms BSS Solutions and expertise are instrumental part in fulfilling our future BSS strategy.

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Ulf Nilsson / Owner, Chairman of the Board, Unexa

They had variety of ways of looking at the challenges and finding creative and practical solutions to support our business.

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Robert Salven / Head of Digital Experience at Aalto University

We were surprised at how quickly we were able to create a testable chat functionality and how well it responded to our questions even in the testing phase.

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Dr. Imran Shaikh, PhD / Chief Technology Officer Virgin Mobile UAE

Modirum Platforms is our partner in next-gen BSS Development. They understand our business critical targets, our industry specific needs and invest in the future technologies.

Other Solutions

Order Management

Fully automated system for improved operations

Product Catalog

Seamless Product Management for Omnichannel strategies

Sales Performance Management

Data-driven planning and performance management

Omni-channel Notification Engine

Modern, scalable and secure

Customer Relationship Management (CRM)

Data-driven planning and performance management